Hydroscand Sweden has announced the launch of its HoseExpress Motorcycle, a new offering that allows the company to provide on-site hose repair and maintenance services from a motorcycle. The innovative solution offers a faster and more efficient response to customer needs, particularly in challenging terrain where standard service vans may struggle to access.
Initially launched in Stockholm, the HoseExpress Motorcycle service will be extended to other suitable cities in the twenty countries where Hydroscand is represented. The introduction of the motorcycle is part of the company's ongoing efforts to improve customer experience, reduce response times and enhance accessibility for its HoseExpress services.
"The HoseExpress Motorcycle will give us the tools we need to quickly help our customers with common problems - even in Stockholm's worst rush-hour traffic," said Leif Clevesjö, concept manager for HoseExpress at Hydroscand in Sweden. "We are constantly working to shorten response times and increase accessibility for HoseExpress. This is one of the measures we have taken to develop the service further."
Equipped with the most common hoses and fittings, a hose crimping machine, and all the necessary tools to assemble and mount hoses on-site, the HoseExpress Motorcycle offers a complete mobile solution for on-site hose repair and maintenance. In case anything is missing, the service technician on the motorcycle can pick it up from the closest Hydroscand branch.
The introduction of the HoseExpress Motorcycle represents an innovative and practical solution that enhances Hydroscand's existing HoseExpress offering, bringing the company even closer to its customers and enabling it to provide more efficient and responsive service, even in the most challenging situations. With the launch of this new service, Hydroscand continues to set the standard for hose repair and maintenance services in Sweden and beyond.
Written By: Sheldon Beh